Managed Services
- Remote Access and Diagnostics - As long as you have a working internet connection, you may not even have to wait for us to arrive at your place. Take advantage of the latest in remote support technology, letting us securely view the problem on your screen and letting you watch how we resolve it.
- Computer service plans - Finally, a computer service organization that is actually committed to preventing problems from happening in the first place! ...
Computer Repair
- Data Recovery - What’s worse than a dead computer? A dead computer AND a dead backup (especially if it contained irreplaceable digital photos of your newborn baby)! ...
- PC Repair - Like a car problem or a health problem, technology problems start with analysis of the symptoms and selective elimination of possible causes…
- On-site Computer Service - Avoid the hassle of crawling under your desk, unplugging your cables and loading everything into your car. We'll come and visit you at a convenient time and we'll call if for any reason we're unavoidably delayed.
- Laptop Computer Repair - Requiring specialist, often expensive parts, laptops can sometimes be uneconomical to repair. Talk to us for expert advice about your particular situation.
- Repair Slow Computer - Don't put up with a slow computer! A software tune-up or a component upgrade may be cheaper than a new PC to get things working fast again.
Computer Services and Networking
- Technical Support - You deserve the skills & experiences of a global organization with a local, friendly face to solve your technology problems. Learn the secret of our outstanding technical support.
- Computer Networking - Share your home internet connection between two or more computers and stop the fights about whose turn it is!
- Application Installation and Support - When your new software CD just doesn't seem to want to install or work properly, give us a call.
- Independent Computer Advice - How are you supposed to decide on which technology will best meet your needs, when the retail store computer salesman had sales target dollar signs in his eyes? Call your trusted I.T. adviser for a coffee and a chat to match your requirements and budget to the right technology components.
- Virus/Spyware Protection and Removal - Anti-Virus software is no longer enough now that we are bombarded with advertising and privacy robbing threats. As the 'nasties' get nastier, call Computer Troubleshooters for the best protection advice or help if you do come under attack.
- Computer Security Analysis - Worried about protecting your personal files, your bank account details or even your identity? Call us to ensure that your computer is protected using the industry's best practice guidelines.
- Internet and Email Setup and Assistance - Get connected, easily!
- Regular Computer Cleaning and Maintenance - Banish the number one enemy of electrical equipment - dust! - and keep your computers running smoothly, just as you'd service your car.
- Hardware and Software Troubleshooting - Detective work is our passion, isolating and eliminating the root cause of your computer troubles!
These services are indicative only - if you don’t see your particular need mentioned on the list above, call your local Computer Troubleshooters.
If you want to save the time and hassle of unplugging everything and putting it in your car, you’ll be glad to know that we specialize in on-site visits. This also allows us to see any problems in their native environment, with other technology components in place that may be contributing to the issue (e.g. your internet connection, your printer etc.)
Our service plan customers even benefit from our remote support capability, so they don’t have to wait for us to turn up, but they can see on-screen exactly what we are doing (and we can see them demonstrate the problem too).